Resolution list may be displayed instead of the icons depending on the combination of the Mac and the monitors.Īpproximate to display size of 24" 1920 x 1200 or 17" 1280 x 1024 monitor (equivalent to 93ppi)Īpproximate to display size of iMac 27" or MacBook Pro 15.4" monitor (110ppi)Īpproximate to display size of iMac 27" or MacBook Pro 15.4" monitor (109ppi)Īpproximate to display size of iMac 27" or MacBook Pro 15.4" monitor (111ppi)ġ You cannot select 100% scaling level with the OS default settings. Please disable "Mirror Displays" before selecting "Scaled". (1) Open “Display” tab of "Displays" setting in System Preferences. macOS / OS X settings 3.1 macOS Sierra (10.12.5 or later) We do not guarantee the compatibility in respective user environments and conditions may vary depending on the graphics board manufacturer.ģ. Note: This information is provided based on our in-house testing.
These settings allow you to scale the size of text or icons to match the size displayed with other monitor resolutions. As far as we have been able to determine, these limitations are due to changes made within the macOS® High Sierra 10.13.6 operating system and may not be resolvable.This information explains how to change the DPI scaling level.
After waking from sleep, may require disconnect/reconnect to get display to reactivateĭue to the current state of macOS® High Sierra 10.13.6, we are unable to guarantee full compatibility. May require multiple disconnect/reconnects to get display to activate. Clam shell mode is not supported for MacBook®. macOS® High Sierra 10.13.6 that supports OpenCL/Metal 2. AirPlay® (Late-2011 and later Mac® computer). Maximum # of supported USB™ displays: One Extended or Mirrored. Limited functions include, but are not limited to the following: Power on the display and ensure that the display is on the correct input (i.e. Connect the j5create USB™ display adapter to your computer. Plug the display cable into the video OUT port on the j5create adapter and into the video IN port on your display. Make sure "Show mirroring options in the menu bar when available" is checked in Display preferences. Once your computer is back up, please finish configuring the settings on your Mac® to allow the j5create USB™ adapter to function. 1-2 minutes, for the installation to finish, then select "Restart" to complete the installation and restart the computer. Once this is done please return to the Installer window. Select "Allow" from "Magic Control Technology Corp" and "ASIX ELECTRONICS CORPORATION", then close the padlock and reboot the computer. Click on the padlock, in the lower left corner of the window, and enter your user login password then select "Unlock". From this prompt, select "Open Security Preferences". 
If you see a popup stating, "System Extension Blocked", please follow the steps below: *Please bring the Installer window to the front, as it may be hidden behind another window. select "Continue", "Install", and enter your password when prompted).
Proceed through the installation process to completion (i.e. *If you do not see the "Open" option, right-click on the "J5Create_.pkg" file once more From the "J5Create_.dmg" file folder, locate and right-click (2-finger click on trackpad) on the file, "J5Create_.pkg" and select "Open". Locate and double-click on the file folder labeled: "J5Create_.dmg". Download the macOS® 10.13.6 High Sierra USB Display Driver. If you are not sure which macOS® version your Mac® is running, click here to find out which version you are using.ĭownload the Display Driver for macOS® High Sierra 10.13.6 *Please note your Mac® must support AirPlay® for this solution to work. Users who are running macOS® High Sierra 10.13.6 and are unable to update the system can download the display driver here for one extended/mirror USB™ display, using AirPlay®. See below for a list of j5create products that may be affected by this issue: We recommend updating your macOS® to restore multi-display support. This is solved from macOS® Mojave 10.14 onward with our latest driver that can be downloaded here. J5create display connectivity has been limited on macOS® High Sierra 10.13.4, 10.13.5 and 10.13.6.
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